![]() The usage of WhatsApp has increased significantly since its release in 2009. Why isn't WhatsApp downloading images, videos, and documents on an iPhone? Don't worry. We hope that we were able to help you with the status not loading issue on this fantastic app! If you are having some other problems, seek help from WhatsApp’s helpdesk, we are sure that since the app is very user-friendly, they won’t hesitate and will be happy to help you with your issue.Part 1: Why Can't I Download Media on WhatsApp? Therefore, you will not be able to load their new statuses until they save your new phone number. If you’ve recently changed your phone number, it’s possible that that person still doesn’t have it saved.If you have blocked the person whose status you are trying to see, unblock them in the app's settings section.There’s a chance that the person hasn’t yet updated their new status.Maybe the person whose status you are trying to view has blocked you.If the new update is available, download it. Head over to the app store to see if there’s a new version available. ![]() You might be having this problem because your app is out of date.A new window will open, find the syncing option and turn it on if it’s currently off. To ensure it is, Go to the phone’s settings, then to the “Account” section, find the WhatsApp app and click on it. Check to see if the application is synced on your phone.It may be because that person changed their Privacy settings. You cannot see the statuses of the people who don’t have your number saved on their phones. Maybe the person whose status you are trying to read doesn’t have your phone number saved in their contacts list.If you cannot see other people’s statuses If your statuses are still not loading, contact WhatsApp’s support for further information and possible solutions to the problem.Once you find it, click on it and delete the cache memory. Find the “Memory” card and search for the app there. To do that, you will need to go to the “Settings” of your phone. Uninstall the app and then install it again.Turn your phone off for a while, then turn it back on.Please wait for a little while before trying to upload a new status again.If that doesn’t help, consider contacting or calling your network operator. ![]() If not, or if you’re having network issues, restart your Wi-Fi router.
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